Helping Your Customers Reach the Right Contact Destination…The First Time
Leveraging the communication tools they use every day, your customers have the ability to instantly access a variety of information. Syntellect understands your customer interaction needs and the challenges you face in providing the quality service demanded to maintain a competitive advantage. Syntellect provides solutions that help your customers reach the right contact destination, the first time. Our solutions remember your customers when they return, helping to deliver a superior customer experience. Syntellect and Rocky Mountain Voice and Data have the expertise to provide your organization with the communication channels necessary to create, maintain and continuously improve exceptional end-to-end customer service. We work with Utah businesses in Salt Lake, Ogden, Provo, St. George, and everywhere in between.
Syntellect contact center solutions provided by Rocky Mountain Voice and Data enable you to deliver, continually assess and fine-tune customer service across your organization. Additionally, you will provide your customers with the optimal mix of agent-assisted and self-service options while delivering access to the critical business knowledge that helps optimize your contact center performance.